Refund policy
30-Day Return Window
You have 30 days from delivery to request a return.
Return Eligibility
To be eligible for a refund:
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Items must be unopened
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Items must be unused
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Packaging must be intact and in original condition
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You must provide proof of purchase
Opened, used, or damaged products cannot be refunded for safety and hygiene reasons.
Return Shipping
Return shipping costs are the customer’s responsibility.
We strongly recommend using a trackable carrier with insurance.
Refund Processing
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Refunds are issued to the original payment method
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Refunds are processed within 7 business days after we receive and inspect the product
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Shipping fees are non-refundable
Damaged or Defective Items
If your order arrives damaged, email us within 48 hours with:
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Photos of the product
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Photos of packaging
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Order number
We will send a replacement or issue a refund.