Cancellation policy

Effective Date: July 28, 2026
Last Updated: July 28, 2026

Thank you for choosing Ascendant Labs.

This Subscription Policy explains how recurring purchases ("Subscriptions") operate when purchasing eligible products from https://ascendant-labs.com.

By enrolling in a Subscription, you agree to this Subscription Policy, our Terms of Service, Privacy Policy, Refund Policy, and all other applicable policies available on our Website.

1. HOW SUBSCRIPTIONS WORK

Certain products offered by Ascendant Labs may be purchased through a recurring subscription.

By selecting a subscription option during checkout, you authorize KING COMMERCE LLC to automatically charge your selected payment method at the recurring interval you choose until your subscription is canceled.

Subscription pricing, discounts, delivery frequency, and renewal dates are displayed during checkout.

2. AUTOMATIC RENEWAL

Your subscription will automatically renew at the selected billing interval unless canceled before your next scheduled billing date.

By enrolling, you authorize recurring charges for:

  • Your subscription products
  • Applicable taxes
  • Shipping charges (if applicable)

Automatic renewal continues until canceled by you or terminated by Ascendant Labs.

3. SUBSCRIBER BENEFITS

Subscribers may receive exclusive benefits, including:

  • Discounted pricing on eligible products.
  • Exclusive subscriber-only promotions.
  • Automatic deliveries without the need to reorder.
  • Early access to selected offers and promotions.
  • Increased subscription savings after continued membership, where applicable.

For eligible subscription programs, customers may receive an increased discount beginning with their third recurring order, subject to the subscription offer presented at the time of purchase.

Subscriber benefits, pricing, and promotional offers may change from time to time without affecting orders that have already been processed.

4. MANAGING YOUR SUBSCRIPTION

You may manage your subscription at any time through your customer account or the subscription management portal provided by Ascendant Labs.

Depending on availability, you may:

  • Cancel your subscription
  • Skip an upcoming shipment
  • Pause your subscription
  • Change your delivery frequency
  • Update your shipping address
  • Update your billing information

Changes must be made before your next scheduled billing date.

Orders that have already entered processing cannot be modified or canceled.

5. CANCELLATION

You may cancel your subscription at any time without cancellation fees.

To avoid being charged for your next recurring shipment, cancellation must be completed before your next billing date.

If a recurring order has already been processed before cancellation, that shipment will still be fulfilled and charged.

Cancellation applies only to future recurring orders.

6. PAYMENT AUTHORIZATION

By enrolling in a subscription, you authorize Ascendant Labs and its authorized payment processors to automatically charge your selected payment method according to your chosen subscription schedule.

Recurring charges will continue until your subscription is canceled.

7. FAILED PAYMENTS

If a recurring payment cannot be successfully processed, Ascendant Labs may:

  • Retry the payment automatically;
  • Notify you of the failed payment;
  • Request updated payment information;
  • Delay future shipments;
  • Suspend or cancel the subscription after repeated unsuccessful payment attempts.

8. PRICE CHANGES

Subscription pricing may change from time to time.

Where required by applicable law, customers will receive advance notice before material pricing changes affecting future subscription renewals.

Continuing your subscription after the effective date of a pricing change constitutes acceptance of the updated pricing.

9. SHIPPING

Recurring subscription orders are shipped in accordance with our Shipping Policy.

Estimated shipping times are estimates only and are not guaranteed.

10. RETURNS AND REFUNDS

Subscription purchases remain subject to our Refund Policy.

Participation in a subscription does not create additional refund rights beyond those described in our Refund Policy.

11. PERSONAL USE

Subscriptions are intended for personal use only.

Ascendant Labs reserves the right to limit quantities, refuse, suspend, or terminate subscriptions that appear to involve:

  • Resale or commercial distribution;
  • Abuse of subscription discounts;
  • Promotional abuse;
  • Fraudulent activity;
  • Chargeback abuse; or
  • Violations of our Terms of Service.

We also reserve the right to limit the number of subscription accounts associated with the same individual, household, payment method, or shipping address where necessary to prevent abuse.

12. POLICY CHANGES

Ascendant Labs reserves the right to modify this Subscription Policy at any time.

Any updates become effective upon publication on our Website unless otherwise required by law.

Your continued participation in a subscription after changes have been posted constitutes acceptance of the revised Subscription Policy.

13. CONTACT US

If you have any questions regarding subscriptions, please contact us.

Email: contact@ascendant-labs.com

Website: https://ascendant-labs.com

*Subscription discounts and promotional pricing are offered as a benefit of ongoing membership. If a customer repeatedly subscribes and cancels solely to obtain introductory pricing or promotional offers, Ascendant Labs reserves the right to deny future promotional eligibility or discontinue subscription benefits at its sole discretion.